Frequently Asked Questions (FAQ)

Frequently Asked Questions ✨

1. How can I place an order?
Simply browse our collection, add your favourite products to cart, and complete checkout.

2. How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location.

3. Can I track my order?
Yes, tracking details will be shared once your order is shipped.

4. Do you accept returns?
Yes, eligible return requests can be made according to our Return & Refund Policy.

5. When will I receive my refund?
Approved refunds are generally processed within 5–7 business days.

6. Can I cancel my order?
Orders may be cancelled before shipment. Once shipped, cancellation may not be possible.

7. Are the product images real?
We try to display product images as accurately as possible. Slight variations may occur due to lighting and screen settings.

8. How can I contact Svarnaa Jewels?
You can contact us through our Contact Us page or email us at:

support@yourstore.com

9. Do you offer Cash on Delivery (COD)?
Availability of COD depends on your location and payment options available at checkout.

10. Is my payment secure?
Yes, payments are processed through secure payment gateways.